Privacy Policy
Your privacy
Effective November 10, 2026. Questeva is in early testing; we'll update this page as the app grows and tell you about important changes.
The short version: we collect what the app needs to work (your account, your posts, your progress). We don't sell your data, we don't show ads, we don't use tracking or analytics tools, and we don't track your location. Your photos have their location data stripped before upload. Your data is stored in the United States. You can ask us to delete everything at any time.
Who we are
Questeva ("we", "us") makes the Questeva app and website. Contact us at hello@playquesteva.com.
What we collect
| What | Why |
|---|---|
| Email address | To sign you in with a one-time code or link, and to contact you about your account. |
| Name you choose, @username, class | Your profile. Friends find you by your exact username; usernames aren't listed or searchable by strangers. |
| Confirmation that you're 18 or older | Questeva is for adults during testing. |
| Photos you post as quest proof | To show your friends and award XP. Before upload, the app resizes the photo and removes its hidden metadata, including GPS location. |
| Captions, comments, cheers, tags | The social feed between you and your friends. |
| Friends, friend requests, blocks, reports | Who can see your posts, and to keep the community safe. |
| Quest completions, XP, level, stats, streaks | The game. These are calculated on our servers. |
| Small settings on your device (for example, whether you finished the tutorial) | Stored only on your phone, not sent to us. |
What we don't collect
- Your location. The app doesn't use GPS today. If a future feature needs it (for example, checking in at an event), we'll ask your permission first, check location only at that moment, and never show anyone your live location.
- Your contacts, microphone, or anything from other apps.
- Advertising IDs. There are no ads and no third-party tracking or analytics tools.
Who can see your stuff
- Your posts and photos: only you and friends you've accepted. Photos are stored privately and shown through short-lived links.
- Your profile: someone who types your exact @username can find your name, username, and class so they can send a friend request.
- Us: we access data only to run, secure, and fix the service, or to handle reports.
We don't sell or rent your personal information, and we don't share it for advertising.
Service providers
We use a few companies to run Questeva. They process data only to provide their service to us:
- Supabase: database, sign-in, and photo storage. Stored in the United States (Virginia region).
- Resend: sends sign-in emails (United States).
- Cloudflare: hosts this website and forwards email sent to our address.
- Apple and Google: deliver test versions of the app (for example, TestFlight). They may collect crash reports and basic device information under their own privacy policies.
Our data is stored in the United States. If you use Questeva from another country, your information is transferred to and stored in the United States.
How long we keep it
We keep your data while your account is active. If you delete your account in the app, your profile, posts, photos, comments, and progress are deleted immediately; backups that may still contain them are cleared within 30 days. Reports you filed are kept without your name so our safety team can finish reviewing them. We may keep something longer only where the law requires it or to handle an open safety report.
Your choices and rights
- Access or copy: ask for a copy of your data.
- Correct: fix your name or username in the app, or ask us.
- Delete: in the app, go to Hero > Delete my account. Your profile, posts, photos, comments, friends, and progress are deleted right away. You can also email hello@playquesteva.com from the address on your account and we'll do it for you.
Depending on where you live, you may have additional rights under local law. We'll honor requests no matter where you live.
Security
Data is encrypted in transit. Each account can only reach its own data and what friends have shared with it, and we test those rules with automated checks. No system is perfect, so please use a secure email account and tell us right away if you notice anything odd.
Age
Questeva is only for people 18 and older during testing. If you believe someone under 18 has an account, tell us and we'll remove it.
Changes
If we change this policy in an important way, we'll tell you in the app or by email before the change takes effect.
Contact
Questions or requests: hello@playquesteva.com